Navigating Major Programmes

Human-Specific Skills vs. AI in Major Project Controls with Dale Foong

Episode Summary

What impact has the AI evolution had on the role of the project controller? Project controls is a lesser-known but essential component in the delivery of any large infrastructure venture. In this episode of Navigating Major Programmes, Riccardo brings in Dale Foong, a seasoned specialist in the digital side of project controls and PMO leadership. Dale reframes this multifaceted career path as equivalent to a rally co-driver or golf caddy—someone to guide the project leader through inevitable complexity. Success calls for a combination of risk interpretation, blind spot highlighting, and dynamic decision-making.

Episode Notes

What impact has the AI evolution had on the role of the project controller? Project controls is a lesser-known but essential component in the delivery of any large infrastructure venture. In this episode of Navigating Major Programmes, Riccardo brings in Dale Foong, a seasoned specialist in the digital side of project controls and PMO leadership. Dale reframes this multifaceted career path as equivalent to a rally co-driver or golf caddy—someone to guide the project leader through inevitable complexity. Success calls for a combination of risk interpretation, blind spot highlighting, and dynamic decision-making.

Dale and Riccardo’s conversation unpacks how AI and advanced integrated data systems are reshaping what’s possible in major programmes. Despite this constant advancement, Dale is confident that the ability to tell the story behind the data will always protect the human side of project controls. He champions a future where innovation is embraced, not feared— where those who can harness new tools while keeping their communication skills sharp will lead the way.

Key Takeaways

Quote: 20:13-21:20

Pull quote options:
“We know we deliver far more complex projects than we’d like and we know there’s many different ways to deliver those projects. So my challenge to that way of thinking is, why do we only have one version of how to deliver that project?” (20:25)

“In the short term, or even the medium term, AI will not replace the project controller. Project controllers who know how to use AI and know what technology is out there will replace those that don’t.” (41:15)

The most important skill that I think is required for the project controller…regardless of technology, AI, or any tools advancing, is still going to remain communication skills.” (24:18)

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